• Ensure all stakeholders are effectively communicated with
  • Communication is clear and checked
  • There are minimal delays in communication
  • All relevant aspects of the Data Protection Act (2018) and associated legislation are adhered to. Information made available through the ClassCharts App is private and confidential and protected by law under the Data Protection Act 2018

  • Phone
  • Face to face
  • ClassCharts App for parents and students
  • SMS
  • Email
  • Post

Maintaining effective and productive relationships with stakeholders is essential and whenever possible we will meet or phone parents to speak to them on issues relating to students in the school. All communication from parents to any of our staff should be respectful and polite. Any abusive communication will not be tolerated in any form.

Introduced in September 2022, ClassCharts is a communication platform which allows rapid and effective communication of positive and negative behaviour in school. We have invested to make school life as transparent for stakeholders as possible. The programme shows pupils and parents achievements, behaviours and detentions, homework, timetables and announcements (messaging system). All school messages are sent via the App. Internally students use the Google Classroom and email to communicate with staff. Students are educated in digital literacy and an ICT acceptable use policy is in place in school for students and staff. A Parents’ Guide to ClassCharts can be found here.

ClassCharts can be found at https://www.classcharts.com/account/login/share

  • The ClassCharts App is provided for the exclusive use of persons who are legally responsible for a student/students currently attending the school as well as the student themselves.
  • Use of the system assumes that users have read the ClassCharts App Privacy Statement.
  • Access is granted on the condition that users agree to the terms of this policy.
  • Usernames and passwords should not be disclosed to any other person. Users should contact the school if they believe this to be the case.
  • App users accept liability for any potential misuse of the system and/or breach of the Data Protection Act, which occurs as a result of failing to adhere to guidelines. Access to the App can be withdrawn at any time. If there are concerns around safeguarding access will be restricted pending investigation.
  • Requests for access to the ClassCharts App must be made via the main school office and will be checked against SIMS records. Information in the App should not be shared, with the exception of the student(s) the information relates to or other adults with parental responsibility for that student.
  • Users should be aware of the risks of using the App in unsecure wifi connections.

The main email address of the school is [email protected]. Again, this inbox is monitored and any responses forwarded to the appropriate staff in school to respond. However, parents do often email specific leadership staff directly in school for example, Head of Sixth Form on queries regarding the sixth form.